Enquiry system module
This module creates web forms for sending the messages and enquiries from a web site.
Enquiry system module is developed for construction of various web forms. Afterwards data from web form is sent to an indicated e-mail address (or a list of e-mail addresses with a possibility to select them). The data are also stored at a website database and can be processed and viewed later.
You can construct forms from elements for further use at your web site.
Warning! All input data are related to a current language version of a web site (for multilingual web sites)
1. Messages
View and management of enquiries
To view enquiries go to the menu Enquiry system/Messages. Use a filter at the top of the page to see all of the messagess for a certain addressee and to filter replied messages from unreplied.
Message text - enquiry/message text
Recipient - e-mail of the addressee
Date - date when the message was logged
Reply - date when the message was replied
To view a message and change its status (replied/unreplied) click over the link Edit.
2. Add enquiry category
Use this section to add the form , to select the addressee or to send a message to several addressees add the category of recipients. Then add new recipients to a category. When you create the webform select the category and add to your web form the field 'Recipients'. In this case the visitor can choose where the enquiry/message will be sent to. If the field 'Recipients' is not added to the web form the message will be sent to all of the addressees from a certain category.
To add new recipient category fill in the following fields
[Name]- name of recipients category
[Active]- if it's set to be inactive then the category won't be processed
[Description]- short description for the category in administrative panel
3. Enquiry categories
Here you may view/ edit enquiry categories. While viewing a category you can edit it by clicking over [Edit]. To delete a category check the appropriate box and click over [Delete]. If there are any recipients in the category you should delete all of the recipients at first.
4. Add recipient
Here you may add new addressee (recipient). To add new recipient to the category fill in the following fields
[Category] - select parent category at the dropdown menu
[Name] - Name of the recipient or nature of enquiry that will be displayed at the website in select field
[E-mail] - E-mail of the addressee
[Active] - Yes/No. If the recipient is inactive it won't be displayed in the field select of the web form
5. Recipients
Here you may view all recipients. Apply filter at the top right dropdown menu to view the recipients from a certain category. To edit a recipient click over the link [Edit]. To delete a recipient check the appropriate box and click over [Delete] button.
6. Add form
In this menu item you can create a new web form. This process consists of two steps
1) Input general data for the form (id, name, category or e-mail address), error report messages, success report messages etc.
2) Add fields to the web form
To add a new form fill in the following fields
[ID] - ID number of a form used for posting it to the web site. Digits only.
[Name] - Name of a form
[Category]- either select a recipient category from the dropdown menu
[or E-mail (if only one recipient)] - or input an e-mail address of a recipient
[Active] - Yes/No. If it's inactive it won't be posted to a web site
[Description] - short description of the form for administrative use only. You may leave this field blank.
[Success message] - Input the success report message, e.g. "your form has been sent successfully". It's an obligatory field
[Error sending message] - input an error report message in case of form process error, e.g. "Your enquiry couldn't be processed please try again!" It's an obligatory field
[All required fields must be filled in message] - input a message displayed to a visitor if some of the fields were left blank, e.g. "Please revise your enquiry again. You haven't filled in required fields"
7. Forms
Here you can preview, delete and edit forms.
To edit a form click over the link [Edit] . To delete a form check the appropriate box and click [Delete ]. To make a preview click over a form's name, e.g. "xxx".
You can view and edit fields ([Fields]:# , where # denotes the number of fields in form).
Form preview
Style classes and elements size might not work properly in a form preview as these elements are set in a web site template.
Add/Edit Fields
To add fields to a web form set the following values
[Name] -
Input field's name. Field's name will be posted to a website, sent in a message for addressees and stored at a database)
[Field type] - select field type from the dropdown menu:
1. Recipients - this type posts 'select' field with recipients from the category selected for the web form
2. Input - this type is a standard HTML element (you can set the initial value in one line)
3. Select - this type is a standard HTML element (you can set various values in the field [Values] , every value must begin with a new line)
4. Textarea - this type is a standard HTML element (you can set the initial value)
5. Checkbox - this type is a standard HTML element (you can set the initial value in one line)
6. Radio - this type is a standard HTML element (you can set various values in the field [Values] , every value must begin with a new line)
7. Submit - this type is a standard HTML element (on the button will be displayed the value set at the field [name])
8. Hidden - this type is a standard HTML element (you can set the initial value in one line)
[Values] - input the values
[Elements properties] - Options of elements HTML (they are inserted within <> to set additional parameters, styles, classes etc.)
[Required] - check the box to set whether this is the required field or not. The data from the web form won't be sent unless the required field is filled in
[Priority] - set the priority of displaying elements in the form
[Active] - Yes/No. You may deactivate the element by selecting [No]